Refund Policy

Our refund policy applies to all products purchased via our website. Our goal is to ensure your complete satisfaction, and if you’re not happy with your purchase for any reason, we offer a simple refund process.

1. Eligibility for Refund

You are eligible for a refund or product replacement within 14 days of receiving the product, under the following conditions:

1. The product must be unused and in its original packaging.

2.You must provide proof of purchase (receipt or order number).

2. Return Process

To initiate a refund, contact our customer service at [email address] or call [phone number]. We will inform you of the next steps and provide the return address.

3. Return Costs

The customer is responsible for return shipping costs unless the product is defective or damaged during delivery.

4. Refund Process

Once we receive and inspect the returned product, we will notify you of the status of your refund. If approved, the refund will be issued through the original payment method within 14 business days.

5. Product Exchange

If you’d prefer to exchange the product instead of receiving a refund, contact us, and we will arrange for a replacement product once we receive the returned item.