{"id":1581,"date":"2024-09-06T12:46:08","date_gmt":"2024-09-06T10:46:08","guid":{"rendered":"https:\/\/www.samponzapse.com\/?page_id=1581"},"modified":"2024-10-08T14:16:02","modified_gmt":"2024-10-08T12:16:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.samponzapse.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ve7qv-77c3777cce978c06b9ea1944fd419bcb\">\n.avia-section.av-ve7qv-77c3777cce978c06b9ea1944fd419bcb{\nbackground-color:#fbf9fa;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-ve7qv-77c3777cce978c06b9ea1944fd419bcb main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m0qlh3jc-b2549042881f277ed9b6f13fb0da562e\">\n#top .hr.hr-invisible.av-m0qlh3jc-b2549042881f277ed9b6f13fb0da562e{\nheight:100px;\n}\n<\/style>\n<div  class='hr av-m0qlh3jc-b2549042881f277ed9b6f13fb0da562e hr-invisible  avia-builder-el-1  el_before_av_heading  avia-builder-el-first  av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m0qk441q-6e9af66922d139d3d88238e1361c98a5\">\n#top .av-special-heading.av-m0qk441q-6e9af66922d139d3d88238e1361c98a5{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m0qk441q-6e9af66922d139d3d88238e1361c98a5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m0qk441q-6e9af66922d139d3d88238e1361c98a5 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m0qk441q-6e9af66922d139d3d88238e1361c98a5 .av-special-heading-tag{\nfont-size:40px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m0qk441q-6e9af66922d139d3d88238e1361c98a5 .av-special-heading-tag{\nfont-size:40px;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m0qk441q-6e9af66922d139d3d88238e1361c98a5 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  el_after_av_hr  el_before_av_textblock '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Frequently Asked Questions<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-m0qk320l-35a645600f33f6ac76edd2d9bd38639f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Welcome to our FAQ section! Here, you\u2019ll find answers to the most common questions about our products, delivery options, and business policies. If you can\u2019t find the answer you&#8217;re looking for, feel free to reach out to us directly.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-phj3z-7ce86258850d91ea263c905ef5bb6270 main_color avia-section-default avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m0qk4mag-b04a2ab35c613424c792e6117fbcfb0a\">\n#top .av-special-heading.av-m0qk4mag-b04a2ab35c613424c792e6117fbcfb0a{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m0qk4mag-b04a2ab35c613424c792e6117fbcfb0a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m0qk4mag-b04a2ab35c613424c792e6117fbcfb0a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m0qk4mag-b04a2ab35c613424c792e6117fbcfb0a av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-5  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Product Information<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-m1p80rid-01d318641c5f9efa62e5ec9570ed4096 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">You&#8217;ll find detailed explanations about our product features, how to choose the right formula for your pet, and safety tips for all breeds. For personalized advice, don\u2019t hesitate to contact our support team.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1p80k7s-ec80c9906a774d223491d6416209405b\">\n#top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler{\ncolor:#0a0a0a;\nbackground-color:#f9f9f9;\nborder-color:rgba(211,185,163,0.23);\n}\n#top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler.activeTitle{\nbackground-color:#f2efec;\n}\n#top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler:not(.activeTitle):hover{\ncolor:#0a0a0a;\nbackground-color:#f2efec;\n}\n#top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#0a0a0a !important;\n}\n#top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler .toggle_icon{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler .toggle_icon > span{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler.activeTitle .toggle_icon, #top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b p.toggler.activeTitle .toggle_icon > span{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p80k7s-ec80c9906a774d223491d6416209405b .toggle_wrap .toggle_content{\ncolor:#0a0a0a;\nbackground-color:#f9f9f9;\nborder-color:rgba(211,185,163,0.23);\n}\n<\/style>\n<div  class='togglecontainer av-m1p80k7s-ec80c9906a774d223491d6416209405b av-elegant-toggle  avia-builder-el-7  el_after_av_textblock  avia-builder-el-last  toggle_close_all'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\" >\n<section class='av_toggle_section av-m1p80aw1-df66abcae5fa763c63fe3b631454d93f'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  activeTitle av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"What makes your dog shampoos different? \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What makes your dog shampoos different? \" data-aria_expanded=\"Click to collapse: What makes your dog shampoos different? \">What makes your dog shampoos different? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;'  itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Our shampoos use high-quality ingredients that are gentle on your dog&#8217;s skin and fur, including specialized formulas for puppies and for brightening white fur.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m1p80iw2-544c670d1ff24b3d0f669600e4738a89'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Are your products safe for all dog breeds? \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Are your products safe for all dog breeds? \" data-aria_expanded=\"Click to collapse: Are your products safe for all dog breeds? \">Are your products safe for all dog breeds? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes, but we recommend choosing the product that best suits your dog&#8217;s skin type or coat color.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-mn1an-e34d43afdfcf75feea753911b1e42065 main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m0qk6wz1-15dbe5f46c929442dddbd20f0cc64451\">\n#top .av-special-heading.av-m0qk6wz1-15dbe5f46c929442dddbd20f0cc64451{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m0qk6wz1-15dbe5f46c929442dddbd20f0cc64451 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m0qk6wz1-15dbe5f46c929442dddbd20f0cc64451 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m0qk6wz1-15dbe5f46c929442dddbd20f0cc64451 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-9  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Shipping and Delivery<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7\">\n#top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler{\ncolor:#0a0a0a;\nbackground-color:#f9f9f9;\nborder-color:rgba(211,185,163,0.23);\n}\n#top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler.activeTitle{\nbackground-color:#f2efec;\n}\n#top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler:not(.activeTitle):hover{\ncolor:#0a0a0a;\nbackground-color:#f2efec;\n}\n#top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#0a0a0a !important;\n}\n#top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler .toggle_icon{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler .toggle_icon > span{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler.activeTitle .toggle_icon, #top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 p.toggler.activeTitle .toggle_icon > span{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 .toggle_wrap .toggle_content{\ncolor:#0a0a0a;\nbackground-color:#f9f9f9;\nborder-color:rgba(211,185,163,0.23);\n}\n<\/style>\n<div  class='togglecontainer av-m1p83c7u-7cdf7d0ebd46a2762aa67d3f4ec69eb7 av-elegant-toggle  avia-builder-el-10  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-m1p82v0p-d0730d80dc50a81e85ded9a80f316c57'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  activeTitle av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"How long does delivery take?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How long does delivery take?\" data-aria_expanded=\"Click to collapse: How long does delivery take?\">How long does delivery take?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;'  itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Delivery within Serbia takes 2-3 days; for neighboring countries, it takes 5-7 days.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m1p8383f-2d7d0d63ed63d15b72111bc04cc08ba1'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"Do you offer international shipping?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you offer international shipping?\" data-aria_expanded=\"Click to collapse: Do you offer international shipping?\">Do you offer international shipping?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes, with shipping times and costs varying by destination.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_4'  class='avia-section av-g9s7j-8dcb48deed996fce58b7e1a0cd9fcec3 main_color avia-section-default avia-no-border-styling  avia-builder-el-11  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m0qkbpih-fa64dbbc9e159eb6063951dcd32fb544\">\n#top .av-special-heading.av-m0qkbpih-fa64dbbc9e159eb6063951dcd32fb544{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m0qkbpih-fa64dbbc9e159eb6063951dcd32fb544 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m0qkbpih-fa64dbbc9e159eb6063951dcd32fb544 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m0qkbpih-fa64dbbc9e159eb6063951dcd32fb544 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-12  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Returns and Refunds<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75\">\n#top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler{\ncolor:#0a0a0a;\nbackground-color:#f9f9f9;\nborder-color:rgba(211,185,163,0.23);\n}\n#top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler.activeTitle{\nbackground-color:#f2efec;\n}\n#top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler:not(.activeTitle):hover{\ncolor:#0a0a0a;\nbackground-color:#f2efec;\n}\n#top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#0a0a0a !important;\n}\n#top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler .toggle_icon{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler .toggle_icon > span{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler.activeTitle .toggle_icon, #top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 p.toggler.activeTitle .toggle_icon > span{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 .toggle_wrap .toggle_content{\ncolor:#0a0a0a;\nbackground-color:#f9f9f9;\nborder-color:rgba(211,185,163,0.23);\n}\n<\/style>\n<div  class='togglecontainer av-m1p8483t-04bc6f49f270d384d10c8b46a4b93f75 av-elegant-toggle  avia-builder-el-13  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-m1p83wns-d236351eda30216c85ebf092e1516752'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  activeTitle av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"What is your return policy?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is your return policy?\" data-aria_expanded=\"Click to collapse: What is your return policy?\">What is your return policy?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;'  itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>You can return unused and unopened products within 30 days.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m1p846rn-b75e6770f2ae84093a8a8e5a97ea4aed'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"How long does a refund take?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How long does a refund take?\" data-aria_expanded=\"Click to collapse: How long does a refund take?\">How long does a refund take?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Refunds are processed within 5-7 days after receiving the returned product.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-6r4k7-039b5276b4d367f1e156ed71ffcb0011 main_color avia-section-default avia-no-border-styling  avia-builder-el-14  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m0ql8q6z-85b4172508aba6010e6a999bc52bfd13\">\n#top .av-special-heading.av-m0ql8q6z-85b4172508aba6010e6a999bc52bfd13{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m0ql8q6z-85b4172508aba6010e6a999bc52bfd13 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m0ql8q6z-85b4172508aba6010e6a999bc52bfd13 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m0ql8q6z-85b4172508aba6010e6a999bc52bfd13 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-15  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >General Questions<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2\">\n#top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler{\ncolor:#0a0a0a;\nbackground-color:#f9f9f9;\nborder-color:rgba(211,185,163,0.23);\n}\n#top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler.activeTitle{\nbackground-color:#f2efec;\n}\n#top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler:not(.activeTitle):hover{\ncolor:#0a0a0a;\nbackground-color:#f2efec;\n}\n#top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#0a0a0a !important;\n}\n#top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler .toggle_icon{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler .toggle_icon > span{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler.activeTitle .toggle_icon, #top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 p.toggler.activeTitle .toggle_icon > span{\ncolor:#0a0a0a;\nborder-color:#0a0a0a;\n}\n#top .togglecontainer.av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 .toggle_wrap .toggle_content{\ncolor:#0a0a0a;\nbackground-color:#f9f9f9;\nborder-color:rgba(211,185,163,0.23);\n}\n<\/style>\n<div  class='togglecontainer av-m1p852wl-2bbc71c24ff7bcb5e58b1acc03d7c8c2 av-elegant-toggle  avia-builder-el-16  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-m1p84rbw-3ef77bd0fde0c777a89cc0e64bb49706'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  activeTitle av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"Can I modify or cancel my order?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I modify or cancel my order?\" data-aria_expanded=\"Click to collapse: Can I modify or cancel my order?\">Can I modify or cancel my order?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;'  itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes, you can change or cancel an order as long as it hasn\u2019t been shipped.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m1p851xq-e56406eb404efef2fb6c7b6a006f2fab'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"Do you offer discounts?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you offer discounts?\" data-aria_expanded=\"Click to collapse: Do you offer discounts?\">Do you offer discounts?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes, we occasionally offer promotions. Sign up for our newsletter for updates.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_5'  class='main_color av_default_container_wrap container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1581'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1581","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/pages\/1581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/comments?post=1581"}],"version-history":[{"count":0,"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/pages\/1581\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/media?parent=1581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}