{"id":1571,"date":"2024-09-28T15:19:29","date_gmt":"2024-09-28T13:19:29","guid":{"rendered":"https:\/\/www.samponzapse.com\/?page_id=1571"},"modified":"2024-10-08T14:16:42","modified_gmt":"2024-10-08T12:16:42","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.samponzapse.com\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4l3gd-f08d1449fe55c058ad35dba774e06470\">\n.avia-section.av-4l3gd-f08d1449fe55c058ad35dba774e06470{\nbackground-color:#fbf9fa;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-4l3gd-f08d1449fe55c058ad35dba774e06470 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1571'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-41x0t-1ddbb9ad6f0db42b195ab81fa4e6eab1\">\n#top .hr.hr-invisible.av-41x0t-1ddbb9ad6f0db42b195ab81fa4e6eab1{\nheight:100px;\n}\n<\/style>\n<div  class='hr av-41x0t-1ddbb9ad6f0db42b195ab81fa4e6eab1 hr-invisible  avia-builder-el-1  el_before_av_heading  avia-builder-el-first  av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1m6exh9-9bb228d61ea2aa520d4c45dd4850d7dc\">\n#top .av-special-heading.av-m1m6exh9-9bb228d61ea2aa520d4c45dd4850d7dc{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m1m6exh9-9bb228d61ea2aa520d4c45dd4850d7dc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m1m6exh9-9bb228d61ea2aa520d4c45dd4850d7dc .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m1m6exh9-9bb228d61ea2aa520d4c45dd4850d7dc .av-special-heading-tag{\nfont-size:40px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m1m6exh9-9bb228d61ea2aa520d4c45dd4850d7dc .av-special-heading-tag{\nfont-size:40px;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m1m6exh9-9bb228d61ea2aa520d4c45dd4850d7dc av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  el_after_av_hr  el_before_av_textblock '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Refund Policy<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-m1m6f7hu-616ef84c6b1dd92c3ed4988c2a9d77f1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Our refund policy applies to all products purchased via our website. Our goal is to ensure your complete satisfaction, and if you&#8217;re not happy with your purchase for any reason, we offer a simple refund process.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-34gmh-641a78b52025d21df9d112b4f25743ef main_color avia-section-default avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1571'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1m6fy2k-3142700c447dc4ee1a050b23bd8af964\">\n#top .av-special-heading.av-m1m6fy2k-3142700c447dc4ee1a050b23bd8af964{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m1m6fy2k-3142700c447dc4ee1a050b23bd8af964 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m1m6fy2k-3142700c447dc4ee1a050b23bd8af964 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m1m6fy2k-3142700c447dc4ee1a050b23bd8af964 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-5  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >1. Eligibility for Refund<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-m1m6g2p2-cde421a472f8863650c14d77360e3322 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">You are eligible for a refund or product replacement within 14 days of receiving the product, under the following conditions:<\/p>\n<p style=\"text-align: center;\">1. The product must be unused and in its original packaging.<\/p>\n<p style=\"text-align: center;\">2.You must provide proof of purchase (receipt or order number).<\/p>\n<\/div><\/section>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-2xjh1-c3cfd8c4be4bf83652ee7b4a3487af56 main_color avia-section-default avia-no-border-styling  avia-builder-el-7  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1571'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1m6gev2-ec101b6a3d45c1967eacfe28773d88a2\">\n#top .av-special-heading.av-m1m6gev2-ec101b6a3d45c1967eacfe28773d88a2{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m1m6gev2-ec101b6a3d45c1967eacfe28773d88a2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m1m6gev2-ec101b6a3d45c1967eacfe28773d88a2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m1m6gev2-ec101b6a3d45c1967eacfe28773d88a2 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-8  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >2. Return Process<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-m1m6go36-1fdfd751ee3b509c24f26bc9d1ae7831 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">To initiate a refund, contact our customer service at [email address] or call [phone number]. We will inform you of the next steps and provide the return address.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_4'  class='avia-section av-2758p-eeecb5986021b32e2c20f943778f5889 main_color avia-section-default avia-no-border-styling  avia-builder-el-10  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1571'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1m6gwj6-67d74c4eaf3b69df1ef042ff12723a07\">\n#top .av-special-heading.av-m1m6gwj6-67d74c4eaf3b69df1ef042ff12723a07{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m1m6gwj6-67d74c4eaf3b69df1ef042ff12723a07 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m1m6gwj6-67d74c4eaf3b69df1ef042ff12723a07 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m1m6gwj6-67d74c4eaf3b69df1ef042ff12723a07 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-11  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >3. Return Costs<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-m1m6he2y-bf76afd37d3244dde004b281a8d19d2e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">The customer is responsible for return shipping costs unless the product is defective or damaged during delivery.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-19sxl-fa42b11df6f5114db1b8b70ffb4a190a main_color avia-section-default avia-no-border-styling  avia-builder-el-13  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1571'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1m6hkxf-6de83b827c9193e4780bb5a28c5ed581\">\n#top .av-special-heading.av-m1m6hkxf-6de83b827c9193e4780bb5a28c5ed581{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m1m6hkxf-6de83b827c9193e4780bb5a28c5ed581 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m1m6hkxf-6de83b827c9193e4780bb5a28c5ed581 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m1m6hkxf-6de83b827c9193e4780bb5a28c5ed581 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-14  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >4. Refund Process<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-m1m6hpys-092339c2b56b79224f0f0d39e4fa355a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Once we receive and inspect the returned product, we will notify you of the status of your refund. If approved, the refund will be issued through the original payment method within 14 business days.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_6'  class='avia-section av-vtb1-6733492dd43cbd5256e3f33def9220f0 main_color avia-section-default avia-no-border-styling  avia-builder-el-16  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1571'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1m6hvjd-2616db390c12794dc722af6795be6987\">\n#top .av-special-heading.av-m1m6hvjd-2616db390c12794dc722af6795be6987{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m1m6hvjd-2616db390c12794dc722af6795be6987 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m1m6hvjd-2616db390c12794dc722af6795be6987 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m1m6hvjd-2616db390c12794dc722af6795be6987 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-17  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >5. Product Exchange<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-m1m6i0h2-d7ecb1fdd65f0d89cc2a56965f6fec10 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">If you&#8217;d prefer to exchange the product instead of receiving a refund, contact us, and we will arrange for a replacement product once we receive the returned item.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_6'  class='main_color av_default_container_wrap container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-1571'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1571","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/pages\/1571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/comments?post=1571"}],"version-history":[{"count":0,"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/pages\/1571\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.samponzapse.com\/en\/wp-json\/wp\/v2\/media?parent=1571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}